How to Use the DeeBit Escrow Product – Help Center

What is the DeeBit Escrow service?

DeeBit Escrow (Escrow service) is a regulated and arbitrable safe transaction model, in which DeeBit platform acts as an independent third party to temporarily hold funds. Only after the payer confirms the payment and the deliverer completes the delivery will the funds be safely released according to the rules.

Applicable to: digital asset transactions, service delivery, virtual goods, cross-border collaboration, and other scenarios.

Character Description

Character	Explanation
Paying party	Responsible for paying the order amount and waiting for the delivery party to deliver the goods or services.
Delivery party	Complete the delivery content (products/services), and upload the delivery receipt.
Platform (DeeBit)	Provide custody, risk control, and arbitration services to ensure transaction security.

Payer's Perspective: Escrow Transaction Protection

(1) Create and Pay for the Order

The payer confirms the transaction amount and completes payment
Funds are deposited into DeeBit’s independent Escrow Pool
The platform notifies the deliverer: “Payment received, you may begin delivery”

(2) Wait for Delivery

The deliverer uploads the delivery content
The payer receives a notification

(3) Accept or Reject Delivery

The payer may choose:

Confirm Delivery / Accepted

Order is completed
Escrow funds are released to the deliverer
Service fee is automatically deducted

Not Received or Delivery Mismatch → Open Dispute

Payer submits issue description
Uploads evidence (chat logs, screenshots, files, etc.)
Order enters the arbitration process

Deliverer’s Perspective: Escrow Transaction Flow

(1) Receive “Payment Completed” Notification

The deliverer confirms they can begin fulfilling the order.

(2) Upload Delivery Content

Upload files, screenshots, or service results as proof
Click “Complete Delivery”

(3) Wait for Payer’s Review

Three possible outcomes:

Payer Confirms Delivery

Funds are automatically released to the deliverer’s account.

Payer Rejects Delivery / Opens Dispute

The order enters arbitration, and the platform determines the result based on evidence.

Platform Role: Escrow Process Execution

(1) Escrow Fund Management

All funds are stored in the independent Escrow Pool
The platform cannot reallocate, invest, or use the funds
Funds remain fully segregated from platform assets

(2) Behavior Monitoring & Risk Control

Automatic monitoring of abnormal behavior or transactions
Orders may be temporarily frozen or delayed due to risk control or regulatory requirements

(3) Service Fee Explanation

Service fee is automatically deducted before fund release
Final fee standards follow the official platform announcements